COVID-19 Update

February 22, 2021

Our first priority is to ensure the health and safety of our clients, team members and their families. We are here to help you navigate during these uncertain times, whether you are affected by the virus directly or through the financial impact to you or your business.  We are closely monitoring daily developments and have a detailed plan to ensure we can continue providing critical services.  To this end, we will be taking the following steps to help minimize any exposure to the Coronavirus.

To the extent possible, our staff will be working remotely or with limited office hours.  We will be maintaining a small staff on a rotating basis working in the office to receive and distribute mail, faxes and other important documents we may receive from you. We will be eliminating all client face to face meetings for the foreseeable future. As a technology enabled firm, we are prepared to serve you virtually through the various tools we have including our portals, Webex and other communication tools.

Payroll and Business Clients

Be assured, your employees will be paid timely. We ask that you either upload your hours to our portal system (as many of you already do), email or fax us your employees time information.  Phone calls should be used as a last resort as we will have limited personnel in office.

We strongly encourage you to use our web portal system to receive your paychecks for printing in your office. In this way, you will not have to leave your office or come to ours to get your paychecks.

Tax Clients

Beginning immediately, we are suspending all client meetings.  We strongly urge that you either mail us your tax documents or upload them to our web portal system.  We will be accepting information at our office; however, this will be limited to the hours of 10 AM to 3 PM and we will only greet you at the door to accept your information.

Once we are completed with your returns, we will call you to advise you of the outcome of your returns.  We will be mailing all completed returns to you via priority mail with USPS tracking.  All instructions for electronic filing, payment of any tax due and payment of any estimated tax payments will be included with your packet. If you need assistance in navigating this information, please call our office.

We ask for your patience during this time.  We are working as diligently as possible during this time to complete all tax returns by the due date.  On March 17th, the IRS announced that the due date of your returns will not be extended (although we anticipate they may revisit this issue).  They also announced that any payment due on your 2019 tax return can be made up to July 15th without interest or penalty.  The IRS has not made clear whether estimated payments can be delayed and we are assuming at this time that they will continue to be due at the regular intervals (4/15, 6/15, 9/15 and 1/15).  We will continue to monitor this and advise if changes are made.

We are pleased to note no one in the Integra Business Solutions family has reported symptoms of the virus and we certainly hope that your family remains safe during this time.

We know that there will be many additional questions you will have and we encourage you to reach out to us via phone or email.


Robert M. Shaner, CPA
Integra Business Solutions

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